How to Make Money by BPO Customer Support Center
I am writing in detail about "How to Make Money by BPO Customer Support Center" the most easy way to earn money by BPO customer support center. It is also known as Call Center. BPO is an Business organisation which give support to client 365 days 7x24 hours in a week. All big organisation taking help from BPO either opening own BPO center or hire third party
BPO service.BPO emerging as most profitable IT enable service center.
BPO(Business Process Outsourcing) is IT enable service and you can hires BPO for HR work,Accounts work,Client support work.
You can earn money by two type from BPO:
1.Open your own BPO center.
2 Working job in BPO center.
1.How to Open your own BPO center Stepwise Process.
Step 1: Select the Type of BPO you want to open .
1.Open your own BPO center.
2 Working job in BPO center.
1.How to Open your own BPO center Stepwise Process.
Step 1: Select the Type of BPO you want to open .
Step 2: Make a registration paperwork.
Step 3: Make a Business strategies.
Step 4: Purchase Electronic equipment and device.
Step5: Hire some technical staffs.
Step6: Invest some money for hiring office and furniture/own office.
Step7:Make marketing Team for Business Expansion.
Big Software Developer company hire third party BPO for customer support 365 days and 24 hours. BPO hire cheap staff and they trained the staffs only for support service not development work.Big software company pay very small amount to BPO for customer support service of their Software product and thus save lot of money.Big Software company also transfer the job of data entry to BPO,data entry work is not valuable work for software company.Big company also transfer HR work Payroll work,Accounts work to BPO.
Whenever you open BPO then contract with any Big company and take job work of customer support of Big company.Contract may be for 5 years or more than five year as per agreement. Make agreement with Big Company who want to hire BPO outsourcing service for long term .BPO technical Staff salary is less than software company developer salary,Hence it minimise the cost of software company.
You can start BPO service in very minimum investment.You can hire data entry operator in very less salary from market.There are huge profit in this business.BPO can also develop their own software for any particular data collection and report generation and thus provide monthly MIS report to Big Software company.
For newly joined staff address verification,qualification verification salary verification software company take help from BPO.
Software company also hire the staff as contractual basis, on payroll basis for client support at the site of client.
Internet service provider company create their own call centers in different states for mobile technology for prepaid and postpaid customer support service and internet data service , DTH service.
Advantage of BPO for big software company:
Big Software Developer company hire third party BPO for customer support 365 days and 24 hours. BPO hire cheap staff and they trained the staffs only for support service not development work.Big software company pay very small amount to BPO for customer support service of their Software product and thus save lot of money.Big Software company also transfer the job of data entry to BPO,data entry work is not valuable work for software company.Big company also transfer HR work Payroll work,Accounts work to BPO.
Whenever you open BPO then contract with any Big company and take job work of customer support of Big company.Contract may be for 5 years or more than five year as per agreement. Make agreement with Big Company who want to hire BPO outsourcing service for long term .BPO technical Staff salary is less than software company developer salary,Hence it minimise the cost of software company.
You can start BPO service in very minimum investment.You can hire data entry operator in very less salary from market.There are huge profit in this business.BPO can also develop their own software for any particular data collection and report generation and thus provide monthly MIS report to Big Software company.
For newly joined staff address verification,qualification verification salary verification software company take help from BPO.
Software company also hire the staff as contractual basis, on payroll basis for client support at the site of client.
Internet service provider company create their own call centers in different states for mobile technology for prepaid and postpaid customer support service and internet data service , DTH service.
Advantage of BPO for big software company:
1.Cost saving.
2.Minimise over burden of client support.
3.Minimise the hiring of new staffs thus cost effective.
4.Contractual Basis so if one BPO not perform well then you can change BPO center.
5.Software company time saving,they can focus in development and marketing not customer support.
2 How to find Job in BPO center stepwise.
For finding job in BPO center not very difficult there requirements are bellow:
Make a good resume and mention your qualification.
Basic Requirements for job in BPO center:
1.High communication skills.
2 How to find Job in BPO center stepwise.
For finding job in BPO center not very difficult there requirements are bellow:
Make a good resume and mention your qualification.
Basic Requirements for job in BPO center:
1.High communication skills.
2.Fluently in english speaking or any other language speaking.
3.Basic qualification simple graduate from any stream.
4.24x7 wise shifting duty day-night.
5.Salary package depend upon your performance.
6.BPO provide CAB facility in night duty.
7.BPO provide incentive and overtime facility for extra time work.
If you are agree to above terms and conditions then you can get job very easily in BPO.So it is very easy to earn money from job in BPO center.There are age restriction also for some posts in BPO.
If you are agree to above terms and conditions then you can get job very easily in BPO.So it is very easy to earn money from job in BPO center.There are age restriction also for some posts in BPO.
There are lots of opportunities and demand for new joining in BPO.There are high scope in this industries and very profitable industry.If you want to invest in BPO industries then select IT industries or Telecommunication industries.
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